After 12 Years Of Operations, Uber Announces Exit From Nigeria

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A global ride-hailing service, Uber has announced its exit from the Nigerian market effective on Wednesday, September 2, 2026, after 12 years.

The ride-hailing service, which was first introduced in Lagos in 2014, made this known in a statement sent to the email addresses of its customers.

According to Uber, the decision was made after reviewing its business.

“We are writing to share some difficult news. After a thorough review of our business, we have made the tough decision to wind down our operations in Nigeria, effective 2 September 2026,” the service provider, ” they said in the statement.

“Since we first launched in Lagos in 2014, it has been an absolute privilege to be a part of your daily life, connecting you with independent transportation providers.

“Whether it was a morning commute, a ride to see loved ones, or exploring the city, thank you for trusting the platform to connect you to a driver to get you there safely. We know this may cause disruption to your routine, and we sincerely apologise for the inconvenience.”

It, however, said that its help centre would be available until 23 September 2026 to help customers with any final account queries.

This comes as Uber said it would be laying off around 10 per cent of its workers as part of “significant organisational changes”.

“Today, we’re making a number of significant organisational changes across Uber,” CEO Dara Khosrowshahi said in a message to employees released on Wednesday. “As a result, we will be reducing the size of our team by 10 percent.”

Uber has a total of roughly 34,000 employees with operations in more than 70 countries, according to a recent SEC filing.

The company said the layoffs were aimed at making the platform “simpler and faster” and at reducing coordination delays in what has become a sprawling operation.

“A leaner organisation will mean clearer ownership, faster decisions, and more time spent building rather than coordinating,” the message said.

Founded in 2009, Uber remade the urban transportation sector by disrupting markets dominated by taxi and private car companies, allowing people to use their own vehicles to give other rides.

It operates in over 70 countries, more than 15,000 cities, and over 700 airports globally.

The firm’s departure from Nigeria marks one of the biggest developments in the ride-hailing industry in recent years.

Its exit is expected to reshape competition in the sector.

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